Wednesday, August 25, 2010

Enforcing Office Guidelines

In today’s business environment, employers must be consistent and fair when it comes to office policies and procedures. Failure to do so can result in an increase in both discrimination claims and unemployment costs.

Here are seven suggestions for enforcing office guidelines and handling employee misconduct.

1. Document office policies. It is crucial employees know, and have access to all office policies, rules, procedures and regulations in an employee handbook.

2. Set clear guidelines. Understand the difference between performance deficiencies and misconduct. If the problem is performance related, make sure the employee has a clear understanding of their job description. If the problem is due to conduct, enforce your expectations with disciplinary measures.

3. Keep your cool. Use a gentle but firm approach. Talk with the employee and find out how he or she can better meet office guidelines. Schedule time for follow up meetings and continue to work with the employee until the issue has been resolved.

4. Go with your gut. When in doubt, go with your intuition.

5. Take bold action. Once you have identified a course of action to address performance problems or misconduct, follow through.

6. Treat everyone fairly. Be consistent when enforcing guidelines.

7. Express your gratitude. Appreciation can create an atmosphere that will encourage employees to follow office guidelines. Express gratitude for a job well done.

No comments:

Post a Comment