Wednesday, January 16, 2013

How to Deal with Workplace Whiners

Office whiners are annoying, but according to an article by Sue Shellenbarger of the Wall Street Journal, they can do more than annoy. They can damage productivity, disrupt learning and affect memory, attention span and judgment. And with 18% of the work force presently unengaged in their jobs, these employees aren’t going anywhere. But there are steps you can take to cope with the complainers.

When you hear someone complaining about a coworker or boss, try as simple deflection question. Will Bowen, author and speaker, suggests a statement such as “It sounds like you and he have something to talk about." He also suggests giving complainers that are just seeking attention a different type of it by asking a positive questions such as "What's going well for you?"

Sometimes office whiners actually bring to light real issues. Try asking them what they would do to improve the situation or to come up with a solution, you might be surprised.

You can’t just ignore the office whiner. When it comes to their constant negativity, it’s best to learn how to deal with them properly, reducing workplace negativity and making the office a much more pleasant place for everybody.

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